White Pine Outfitters, Iron River, WI - For Discriminating Pets

Our Guarantee
For Discriminating Pets

November 29, 2015     08:35 PM US Central                My Shopping Cart Contents
White Pine Outfitters, Iron River, WI - For Discriminating Pets  
All of our products are guaranteed 100% to your satisfaction. If something doesn't fit, return it (clean and unused) with your receipt within 30 days of purchase and we'll exchange it. If you aren't happy with the item we will replace it with another of equal value, charge or credit you for the difference on another item, or give you a refund. (Refunds will be issued for the amount of the product(s) only. We cannot refund the cost of shipping.) Items that need to be cleaned are subject to a $3.00 washing fee, after which will be donated to charity. PLEASE PUT A NOTE WITH INSTRUCTIONS in with your return/exchange, we cannot process your request without knowing what you want :>)

Should you find it defective under stresses of normal use, return it with a note explaining the problem and upon examination we'll repair, exchange or replace the item. IMPORTANT: Please include a description of the situation in which the product failed - i.e. please tell us how the product was being used. Before returning any of our washable nylon items, please wash the item. In some cases we may want to contact you with a question, so please also include your email address, or phone number. We want our equipment to work for you, contact us if you have a problem or a question. No exchanges or refunds on custom made items.

A note about snagging: our Soft WebTM is snag resistant but not snag proof. Razor sharp puppy teeth and nails will snag our soft webbing, we recommend keeping nails trimmed.

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